At Sock Fancy, we value the privacy, security, and confidentiality of our customers’ personal and business information. We are committed to handling this information responsibly.
Information We Collect
We may collect names, email addresses, phone numbers, company information, billing and shipping details, artwork, order history, and project specifications.
Information may be collected directly through our website, customer communications, trade shows, referrals, and third party business and marketing sources. We also use cookies and Google Analytics to understand website traffic and improve the user experience.
How We Use & Share Information
We use collected information to provide products and services, process orders, communicate with customers, and conduct business development and marketing activities.
Information may be shared with trusted service providers, manufacturing partners, fulfillment providers, and shipping carriers, including international partners, when necessary to fulfill orders or support business operations.
Payments are handled through third party payment services. Sock Fancy does not store customer credit card numbers.
Data Security & Confidentiality
We maintain reasonable safeguards to protect information from unauthorized access, disclosure, or misuse, including controlled system access, password management, and multifactor authentication.
Customer artwork, proprietary information, and project details are handled with care and shared with authorized personnel and partners as necessary. Sock Fancy may showcase completed projects, designs, and customer branding for portfolio and promotional purposes, subject to applicable law and any written confidentiality restrictions.
Data Retention & Privacy Requests
We retain information as reasonably necessary for business operations, customer relationships, and legal requirements.
Individuals may request access to, correction of, or deletion of their personal information by contacting custom@sockfancy.com. Requests will be reviewed and addressed in accordance with applicable law, including any permitted retention exceptions.
Recipients may unsubscribe from marketing communications at any time using the opt out instructions provided in those communications.
Policy Updates & Contact
We may update this policy periodically to reflect changes in our business practices or applicable requirements.
For questions regarding privacy, data security, or confidentiality, please contact custom@sockfancy.com.